We're here to help you succeed
Get the support you need, when you need it. Our dedicated team is committed to ensuring your practice gets the most out of YesSmile.AI.
How Can We Help?
Choose the support option that works best for your needs and timeline.
Knowledge Base
Comprehensive guides, tutorials, and best practices for getting the most out of the platform.
- Step-by-step setup guides
- Feature documentation
- Video tutorials
- Best practice guides
- Troubleshooting articles
Live Chat Support
Real-time assistance from our expert support team during business hours.
- Instant responses
- Screen sharing capabilities
- Technical issue resolution
- Feature guidance
- Account assistance
Email Support
Detailed support for complex issues with guaranteed response times.
- 24-48 hour response time
- Detailed issue analysis
- Custom solutions
- Priority handling for emergencies
- Follow-up assistance
Training Programs
Structured learning programs to maximize your team's proficiency with the platform.
- Live webinar sessions
- Custom team training
- Certification programs
- Advanced feature workshops
- Practice optimization consulting
Quick Help
Find instant answers to the most common questions.
How do I reset my password?
Click 'Forgot Password' on the login page and follow the email instructions.
How do I integrate with my practice management software?
Navigate to Settings > Integrations and select your PM software from the list.
Can I import existing patient data?
Yes, we support CSV imports and direct integrations with major PM systems.
Is there a mobile app available?
Our web platform is fully responsive and works great on mobile devices.
System Status
Real-time status of all YesSmile.AI services and infrastructure.
Need More Help?
Our support team is available to assist you with any questions or issues.
Email Support
support@yessmile.ai
Response within 24 hoursPhone Support
(555) 123-4567
Mon-Fri 9am-6pm PSTLive Chat
Available on platform
Mon-Fri 9am-6pm PSTEmergency Support
For critical issues affecting patient care or data security, contact our emergency support line.
Emergency Hotline: (555) 123-4567Available 24/7